Effective Date: [19/07/2025]
At MuskanFoodRecipes.com, we are committed to maintaining the highest standards of content quality, transparency, and accountability. While we strive to ensure that our content is accurate, respectful, and helpful to our audience, we understand that there may be instances where concerns or grievances arise.
This Grievance Redressal Policy outlines the process by which individuals can raise complaints related to the content published on our website or our operations.
📢 Scope of the Policy
This policy applies to complaints related to:
- Incorrect or misleading content (recipes, posts, tips, etc.)
- Offensive, culturally insensitive, or inappropriate content
- Copyright or intellectual property concerns
- Violation of the Code of Conduct or Privacy Policy
- Any other serious concern related to the website’s content or conduct
🧾 How to Submit a Grievance
If you have a grievance or complaint, please submit the following information via email:
📧 Email:
Please include:
- Your full name
- Contact email address
- URL/link of the content in question
- Nature of the grievance (with a clear explanation)
- Supporting documents or screenshots (if applicable)
🕒 Grievance Handling Timeline
- Acknowledgement: We will acknowledge your complaint within 48 hours of receiving it.
- Review: The grievance will be reviewed and investigated within 7 business days.
- Resolution: We will take necessary corrective actions (content removal, edits, clarifications, etc.) and notify you of the outcome.
In case the grievance requires more time due to complexity or third-party input, we will inform you of the expected timeline.
✅ Redressal Process
- Receipt & Acknowledgement
- Internal Review by Content Team
- Consultation (if required) with Subject Matter Experts
- Decision & Action (edit, remove, update, or reject with reasons)
- Communication of Resolution to Complainant
📌 Important Notes
- Grievances must be submitted in good faith and not for defamation, trolling, or personal attacks.
- Anonymous or incomplete complaints may not be processed.
- We reserve the right to reject complaints that are frivolous, abusive, or outside the scope of this policy.
🙏 We Value Your Feedback
At MuskanFoodRecipies.com, we believe that respectful feedback is a part of building a better digital experience. Your complaints and suggestions help us grow responsibly and serve our audience better.
For any questions or further clarification, please contact us at:
📧 help@muskanfoodrecipes.com
Subject Line: “Grievance Submission”